Return & Exchange
- Customized, made-to-order, bridal, and bespoke pieces are generally final sale and are not eligible for return or exchange once production has commenced.
- If you receive an item that is damaged, defective, or different from the item ordered, contact LOMO within 24–48 hours of delivery with your order details and clear photographs.
- Any approved resolution will be determined after review by the LOMO customer care team
- At LOMO, each garment is carefully inspected before dispatch. Please contact LOMO before sending any item back. Unapproved returns may not be accepted.